The Inn At Mazatlan, Mazatlan
About Resort
The Inn At Mazatlan, a 5-star hotel rated 8.5/10 on Booking.com, offers
Rooms & Amenities
The Inn At Mazatlan features 177
Dining Options
Dining options at The Inn At Mazatlan include the award-winning
Leisure & Activities
The Inn At Mazatlan features a
Business & Local Area
The Inn At Mazatlan is suitable for business gatherings, offering
Select your room type
Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
What our guests says about facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Barber shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's pool
- Children's play area
- Toys
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Entertainment
- Garden area
- Spa & wellness centre
- Massage
- Public Bath
- Shallow end
Room features
- Air conditioning
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
This hotel has some wonderful staff members who really go the extra mile, making a long-term visitor feel welcomed. However, construction was ongoing, which caused some noise, and at times the experience was marred by rowdy guests. The location is great, right by the beach and close to local attractions, but the noise from outside could be a bothersome factor.
I had a mixed experience during my stay. The hotel was beautifully renovated and right on the beach, which allowed for stunning sunsets. However, the check-in process was chaotic, and we were charged extra fees unexpectedly. Overall, the resort was enjoyable, but the disorganization at check-in took away from the experience, making me reconsider returning in the future.
I recently spent six weeks at The Inn, and I had a truly wonderful time. The staff was exceptionally welcoming and friendly, making me feel like part of the family. The rooms were well-kept with continual upgrades, although I did notice some areas undergoing renovation. The dining experience was excellent, particularly with the delivered lunch during a power outage. However, the internet connection could still use some improvement.
Overall, my experience at this hotel was quite mixed. On one hand, the views from the upper floor rooms were absolutely stunning, and the cleanliness really stood out. However, I faced issues during check-in, including a broken elevator and a room with privacy concerns. While some staff were accommodating, I sensed a lack of attention at times. For the price, I expected better value, but there were moments that made the stay memorable.
I had a wonderful week at this beachfront resort. The one-bedroom suite was newly renovated with amazing ocean views and a lovely balcony to enjoy breakfast and sunsets. The staff were generally friendly and helpful, although the pool towel issue was quite frustrating. Overall, it was a relaxing stay with good amenities and the potential for even better experiences if certain policies were addressed.
